Redbox charges late fees

Redbox News

Despite Record Profits, Redbox Downsizes 156 at Call Center; Prompts Bomb Scare

May 17, 2010, 2:03 pm

The RedBox call center, 1431 Opus Place, Downers Grove received a bomb threat by a note left in the men’s restroom May 11.

Downers Grove police checked the business with building security and found nothing suspicious at 2:15 p.m., according to reports.

Police said an employee of RedBox went into the third floor men’s room at about 1:50 p.m. and found a typed note on the shelf inside the men’s room near the door.

Coinstar Surges After 2010 Forecast Exceeds Estimates

April 30, 2010, 2:09 pm

By James Callan

April 30 (Bloomberg) -- Coinstar Inc., operator of the Redbox $1-a-day movie-rental dispensers, surged the most in more than a decade in Nasdaq trading after raising its 2010 outlook and reporting quarterly profit that beat analysts’ estimates.

Arizona BBB receives A LOT of complaints about Redbox

February 3, 2010, 5:17 pm

Reported by: Tim Vetscher

PHOENIX -- The Arizona Better Business Bureau has received numerous complaints about the popular DVD rental company Redbox.

Complaints Against Redbox Video Rental Fees Pour In

December 22, 2009, 11:03 pm

Updated: Monday, 21 Dec 2009, 10:02 PM CST
Published : Monday, 21 Dec 2009, 4:26 PM CST

By Lauren Cohn, FOX Chicago News

Chicago - Red alert on Redbox: Consumer complaints have been piling up after customers claim they've unfairly been charged late fees.

FOX Chicago News looked at the Chicago-area based DVD rental business.

"Hard to imagine how a dollar night turn into $380,” the plaintiff's attorney Jeff Millar said.

Millar said more than 200 complaints have been filed with the Federal Trade Commission since January of this year.

He argued the problem starts with Redbox's Web site.

Lawyers in class-action Redbox suit launch site

November 19, 2009, 3:39 pm

Originally posted by Susanne Ault - Video Business - November 18

Lawyers behind the late-fee class-action lawsuit against Redbox have launched a Web site to locate additional plaintiffs and offer education about the case.

At the site, people can figure out if they are eligible to join the suit. There also will be regularly posted updates about the case and other related news items relating to Redbox.

Redbox slapped with lawsuit over "illegal" late fees

November 10, 2009, 12:20 pm

Festooned with the slogan "no late or hidden fees ever," Redbox's bright red kiosks offer rental DVDs for a dollar a night; keep a movie longer than 24 hours, and you'll be charged $1 for every subsequent night, or you can keep a title for $25. So ... are those charges for additional nights de-facto—and hence, "illegal"—late fees, as a new lawsuit claims? Video Business reports that the class-action lawsuit was filed by Illinois resident Laurie Piechur, who apparently got fired up after she found twin $25 charges on her credit card for two Redbox movies she never returned ("27 Dresses" and "Fool's Gold").

Redbox Facing Late-Fee Class Action Suit

October 26, 2009, 2:45 pm

Embattled DVD vendor Redbox has already fought plenty of legal fires this year, but now the company has a consumer class action on its hands. Laurie Piechur, of St. Clair, Ill., accuses the company of routinely charging fees to consumers who return videos late, despite the company's claim that it never charges late fees of any kind.

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